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ISO-SOFT 's
wide range of eBusiness solutions can be grouped into the following three
areas:
Strategy
Development
ISO-SOFT
helps clients develop enterprise-wide, functional area and brand strategies
that capitalize on eBusiness concepts and technologies to improve or transform
their business. Once strategies are developed, we work with clients to create
business plans for the implementation phase.
Our expertise
helps clients understand how to use eBusiness concepts and technologies
to achieve operating efficiencies, open new and more effective lines of
communication with customers and suppliers, enhance competitive advantages
and otherwise incorporate the Internet and electronic commerce into their
businesses.
Our strategy work includes:
Strategy
Execution
With a well-developed plan in place, ISO-SOFT
subsequently works with clients to execute the strategy. This includes designing,
developing and implementing solutions required to meet the client's objectives.
The solutions range from brand and corporate identity development to interactive
media campaigns, Web site development, robust electronic commerce applications,
secure extranets and enterprise-wide intranet applications.
Services we
perform include:
- Intellectual
Product Development
- We create designs, graphics and Internet site plans and assist clients
in developing and installing content on their sites.
- Internet
Marketing
- We create marketing programs for our clients' Internet sites, which
focus on expanding customer bases and enhancing revenues, market positions
and profitability.
- Customer
Development, Measurement and Analysis
- We develop methods for measuring and analyzing the effectiveness of
our clients' Internet enterprise. We design and install Internet and
electronic commerce software applications to help clients target, acquire
and retain customers, expand customer relationships and generate new
business and demand for services. We also design and install Internet
and electronic commerce software applications to measure sales cycles,
manage the life cycle of a customer relationship, analyze pricing and
tactics and evaluate sales-force efficiency and effectiveness.
- Technology
Development -
We build and install the Internet and electronic commerce software applications
needed by our clients to achieve their marketplace goals. We help identify
all requirements for building and maintaining an Internet site. We also
help our clients use Internet and electronic commerce technology to
build flexible, adaptable systems.
- Internet
Integration
- We integrate the Internet software applications with existing systems
in other areas of the client's business. We integrate Internet software
applications for back-office systems relating to customer service, pricing,
purchasing, shipping, inventory, order fulfillment and information systems.
We also integrate corporate intranets and extranets.
- Electronic
Commerce Management
- We help clients design and install Internet-based software applications
for handling electronic order management and transaction processing.
- Content
and Product Development Management Tools
- We help clients create, support and manage their Internet sites and
electronic commerce systems, perform quality control on, and automatically
update electronic content, and develop databases to support current
and archived electronic content.
- Security
- We plan, implement and audit security practices to protect our clients'
systems from unauthorized access and intrusion.
Ongoing
Support
Once a solution is in place and operating,
ISO-SOFT works with the client
to continually update and support the eBusiness solution. This includes
monitoring and analyzing performance, modifying campaigns based on results,
keeping content fresh and relevant, incorporating new capabilities and monitoring
competitor sites. The Internet applications ISO-SOFT
supports typically are hosted by our clients or a third-party hosting service.
Ongoing support
services we provide include:
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